This is the Wizard Tower Games policy page. Effective Policy date is May 10, 2022.
Privacy Policy
Wizard Tower Games Privacy policy is pretty simple. We do not, and we will not sell your information, emails etc to anyone. You are not for sale. We are not data miners, we are game makers. We feel that privacy and the privacy of our customers, vendors and staff is more important than money.
Our website is stored on servers in the United States, and all information is protected by standard practices in server security. All customer data is kept offline, so there is no risk of this data being compromised. We advertise using data and information that we gain from customer surveys, and polling. Along with looking at our website and what visitors see.
We however do not market that information. All of the information we gain is used in house, and we do not transfer, sell, market or lease that information.
Returns Policy
We offer a simple and easy return policy when it comes to items received that are defective. If you receive an order from us that has defective product, we will happily replace the item free of charge. Depending on the product, we may require you to ship the item back to us first. We may ask for images of the item depending on the item and listed defects.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to certain international destinations.
We use the U.S. Postal Service with tracking for all shipments. All domestic shipments are sent out within 2 business days from the time of your order. Orders placed on Saturdays will ship on Monday. International shipments ship within 3 business days, as it requires us to fill out Customs Declarations.
We suggest that you ask for Insurance for any item that you deem valuable. All packages are already insured for 100.00 U.S. Dollars, and we are not responsible for damage to products by the shipper. We pack our items securely and carefully, and once it goes into the hands of the Postal Service / Shipper we cannot control how they treat it.